Dear Valued Customer,

As we approach the new year, we would like to extend our heartfelt gratitude for choosing us as your trusted partner in navigating the financial markets. Your trust motivates us to deliver consistent and reliable services.

To allow our team the opportunity to recharge and spend time with their families during important holidays, please note that our office will remain closed on the following dates in 2026:

(*Although Exchange operations may continue on these dates, we encourage our team to observe these culturally significant holidays with their families.)

Support Availability During Holidays:

• While our offices will be closed on the dates above, you can always reach us via email for urgent assistance. We are committed to addressing your queries within 4–6 hours on these holidays to ensure minimal disruption to your trading activities.

Regular Support Hours:

• Monday to Friday: 8:30 AM – 6:00 PM
• Saturday: 10:00 AM – 5:00 PM
• Sunday: Closed

As a part of our dedication to your success, we remain focused on delivering uninterrupted services and support to help you achieve your trading and investment goals.

We look forward to being a part of your continued growth in 2026 and beyond. May the upcoming year bring fruitful opportunities and successful trades.

Thank you for choosing Accelpix as your market data and technology partner.